Saturday, May 19, 2012

Asterisk voicemail error: file.c: Unable to open format wav


After upgrading asterisk to latest version on a new server our voicemail gets below error:


[2012-05-20 09:21:53] WARNING[25083] format_wav.c: Not a wav file 49
[2012-05-20 09:21:53] WARNING[25083] file.c: Unable to open format wav
[2012-05-20 09:21:53] WARNING[25083] file.c: Unable to open /var/spool/asterisk/voicemail/default/9001/unavail (format 0x4 (ulaw)): No such file or directory

To resolve this we had to fix the database name and table in voicemail.conf to make sure it is using odbc configuration same as our res_config

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